CPD Courses - Online courses

Tasmanian Acts and Regulations training relating to the conduct of Property Agents

sku Product SKU:  REITCAC19v2

The purpose of this Unit is to enable you to develop an understanding of the Property Agents and Land Transactions Act 2016 (“the Act”) Property Agents and Land Transactions Regulations 2017 (“the Regulations”) and Code of Conduct and how this legislation effects real estate transactions.

Despite the competencies developed during this unit, a person working in this industry is not permitted, under the provisions of the Property Agents and Land Transactions Act 2016, to provide a client or customer with information about property unless the person is appropriately licensed.

Specific Learning Outcomes

Upon completion of this Unit, you will be able to:

  • Understand how to look up sections of the Act, a Regulation or Rule in the Code of Conduct.
  • Identify how this legislation applies to real estate and action practice.
  • Identify how this legislation applies to individuals within the property industry.
  • Understand how this legislation applies in the broader community.


These notes must be read in conjunction with the Property Agents and Land Transactions Act 2016, the Property Agents and Land Transactions Regulations 2017 and the Code of Conduct.

  • Learners must have a basic level of computer skills and knowledge
  • Learners must have access to a PC computer and internet
  • The assignment is to be submitted online 

All legislation in Tasmania can be accessed via the Tasmanian legislation Online website. www.thelaw.tas.gov.au

AUD 325.0000

Coaching your team to success

sku Product SKU:  CAM270815TASV2

This is a 2 hour course.

It can be so frustrating when a member of your team underperforms. You can see the potential below the surface but you seem unable to help them realise it. You may have tried to talk to them or incentivise them with salary increases, which work for a short while before they slip back to their old unproductive ways. What can you do?

This course looks at effective ways to coach your employees and increase their productivity as well helping them realise their true potential.  Setting goals and building relationships sits at the core of effective coaching.  How well you coach relates directly to how well you are able to foster a great working relationship with your employees.

This course will guide you through the coaching process.  Be prepared however, to change a few things about yourself in order to be successful. 

We have 12 objectives that will allow us to achieve the overall goal of becoming better coaches. 

Here are our learning objectives:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.

AUD 220.0000

CPD Online Responsible Rs of Property Management

sku Product SKU:  REIT0RRCPDO

This is a 4 hour course.

The Responsible R's of Property Management

This course is made up of 5 parts. Once you have completed reading a section and passed the multiple choice test, you will then be able to move onto the next part. Once you have completed all 5 parts of the course, you will receive your completion certificate.

There are many “responsible R’s” when working in a rental department ranging from knowing your rights, responsibilities, regulations and risk.

Some of the “Responsible R’s” that are discussed in this unit are:

  • Requirements of the rental department
  • Role and responsibilities of a property portfolio manager
  • Recruitment of a Property Manager
  • Reputation of the Rental Department
  • Reviews to Referrals (How to build a rent role)
  • Rejecting a rental application
  • Reference checking & screening tenants
  • Responsible pet owners
  • Rewarding good tenants
  • Rude and difficult clients and customers
  • Resolving disputes and managing conflict
  • Residential Condition Report
  • Routine inspections
  • Reasonable wear and tear versus damage
  • Repairs and maintenance (who is responsible)
  • Reliable “tradies”
  • Recovery of a debt above the bond
  • Risks and dangerous situations
  • Residential Tenancy Commissioner & the Residential Deposit Authority

Please note the course content does not include the emergency changes to the Residential Tenancy Act due to Covid-19. Please visit https://www.cbos.tas.gov.au/topics/housing/residential-tenancies-covid-19-emergency-provisions for information.

PAB CPD Code: EP1352 4 Points


AUD 224.0000

Property Management Back to Basics

sku Product SKU:  REITCPDPMB

This is a 4 hour course.

PM Back to Basics course covers a range of situations and issues that residential property portfolio managers can face on a regular basis. It is aimed to assist with professional development of the property management team and the individual employee and is intended to help provide you with the necessary information and skills to assist in making appropriate decisions in challenging circumstances. It is also designed to remind property portfolio managers not to become so involved with complicated details or new theories, and hence overlook the fundamental  aspects of property management, such as great communication and customer service.

Topics include:  

Building a strong team plus the role of the property portfolio manager and managing the reputation of the property management department, including building the rent role by referrals.

Some issues covered relate to:

The requirements of a modern-day property management department

Educating owners and tenants

Helping clients create wealth through property investment.

Conditions Reports, Routine inspections, & Dangerous Situations

A property condition report is one of the most important elements of any residential tenancy, how do we ensure all details are included

A Routine inspection should be more than just ensuring the tenant is keeping the property in good order

Learn how to identify dangerous situations and minimise risk to yourself and others by taking the appropriate action.

Preparing for Court and Preparing Court Documentation

Lodging a claim in the Civil Court requires knowledge of the law and the processes to be undertaken

What to do in Court.  How do you address the Magistrate, what information is required?


 Approved for 4 CPD Points

AUD 440.0000

CPD Courses - Zoom courses

Property Representatives Course - Zoom Training

sku Product SKU:  REITQPR1903

Our Purpose:

"Provide you with the skills and knowledge to get your real estate career off to the best possible start"

To be a Property Representative in Tasmania requires registration with the Property Agents Board. In order to obtain your licence to work in real estate you are required to pass an exam with the Property Agents Board.  The Property Representatives Course provides the underpinning knowledge to sit this exam.

The Property Representatives Course is the first step to achieving that goal.

The Property Representative Zoom Training Course is an interactive training session. Get all the training you require to begin your journey in the industry from our experienced REIT trainers, all in the comfort without leaving your desk.  

Once enrolled learners will be granted access to the course content 5 days prior to the scheduled course. It is strongly recommended learners’ login to their account, download the resources for each unit and watch the pre-recorded video presentations for each cluster prior to the Zoom course.

Typical course schedule:



Introduction to the Property Industry

Week 1 – Wednesday & Thursday 9am – 12noon

Acts & Regs

Week 2 – Monday & Tuesday 9am – 12noon

Documentation & Property Management

Week 2 – Thursday & Friday 9am – 1pm

 * this is subject to change if a public holiday falls during the course. 

Please see the timetable by visiting https://reit.com.au/Training/Course-Calendar click on the Property Representative Course tab

AUD 950.0000

CPD Courses - Classroom courses